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NYC Trace Application for Contact Intake Course

In this course, participants will gain a comprehensive understanding of how to utilize the NYC Trace Application to conduct contact intake with COVID-19 exposed contacts. This course provides a step-by step-by-step guide to conducting contact intake, from setting up a workstation, to providing detailed scripts for placing calls, entering collected case information and completing the contact intake process.

 

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After completing this course, participants will be able to:

  • Navigate the NYC Trace Application for contact intake
  • Understand how to conduct contact intake by phone
  • Enter captured data from phone calls into the NYC Trace Application

 

Course Details

Title: NYC Trace Application for Contact Intake Course

Training Mode: Online

Contact Hours: 16min

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